Privacy Policy

Effective date: 18.05.2025

Welcome to diverconcept.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Identification Information: Name, email address, shipping address, phone number, payment details.
Technical Data: IP address, browser type, device type, operating system.
Usage Data: Pages visited, time spent on the site, clicks, and browsing behavior.

2. How We Use Your Information

We use the data we collect to:

Process and fulfill orders
Provide customer service
Improve our website and services
Send updates or promotional offers (only if you opt in)
Comply with legal requirements

3. Sharing Your Data

We do not sell or rent your personal information. We may share your data with:

Trusted third-party service providers (e.g. payment gateways, shipping partners)
Legal authorities, if required by law

All third parties are required to protect your data and use it only for the purposes we define.

4. Cookies

Our website uses cookies to improve user experience. Cookies help us analyze traffic and personalize content.

You can control or disable cookies through your browser settings. Note that some features of the site may not function properly without cookies.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
File a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@diverconcept.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Shipping & Returns

Shipping: We ship worldwide. Delivery time is typically 7–10 business days.

Returns: You have the right to return your purchase within 14 days of receiving your order. Items must be unused and returned in original condition and packaging. Please contact us at info@diverconcept.com to initiate a return.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated Effective Date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@diverconcept.com

Website: https://diverconcept.com